The main problem discussed in this study was: (1) leadership reforms within the scope of the Regional Water Company (PDAM); (2) a bureaucratic system that emphasizes ethics in the public service in PDAM Makassar City, and (3) the model of leadership in accordance with the principles requires professional service bureaucracy in PDAM Makassar City. Therefore, this study aimed to clarify the scope of the reform leadership in PDAM conjunction with the bureaucratic system that emphasizes the ethics of public service, cultural, bureaucratic and organizational behavior. The research method used was descriptive, to describe the phenomena associated with the reform taps leadership in realizing the ethical public service. Analysis of the data used to assess the data and information obtained is qualitative.

Our research found that, the Regional Water Company of Makassar, continually progressing through step by step in the path of a long history, beginning in 1924 with built Water Treatment Plant (IPA) I Ratulangi by the Dutch government by name Waterleidjding Bedrijf the installed production capacity of 50 l/ d, then the era of Japanese occupation in 1937 increased to 100 l / d, raw water taken from the River Jeneberang located 7 km in the south of the city, was pumped through a closed channel to Ratulangi installation. Conditions bureaucracy and community characteristics that influence the behavior of the bureaucracy, it was not surprising if the reform of the bureaucracy is slow. Community characteristics inherent in bureaucracy resulted in communication patterns built nor democratic, more aligned to the elite in the power of the State. Efforts to improve public services and creating a civil society (Civil Society), the necessary bureaucratic leadership that was able to interact and communicate with all levels of society.