The need and relevance of shorthand knowledge for contemporary secretaries: Implications for training and assessment of shorthand
Ogwang Sam Patrick
This study aimed to establish the relevance and need for shorthand by Secretaries in modern offices. The study administered paper questionnaires and telephone interviews to office Executives, Secretaries and Shorthand instructors using convenience and snowball sampling. Findings indicate that Secretaries did not apply shorthand skills when carrying out their duties while few instructors did. Though shorthand was considered necessary, instructors disguised its irrelevancy for relevancy, probably to secure their jobs. The study recommended that Shorthand instructors should be recruited from among stenographic practitioners and not from the classroom. It further recommended training institutions to admit Secretarial Students from among those who have passed English language. More studies to investigate the causes of low application of shorthand skills by Secretaries in modern offices, and to assess if this low application is linked to the evolution of social media writing a style is advised.
Ogwang Sam Patrick. The need and relevance of shorthand knowledge for contemporary secretaries: Implications for training and assessment of shorthand. International Journal of Advanced Education and Research, Volume 5, Issue 2, 2020, Pages 88-94